How ChatGPT Is Used in Business (Video) (Course Id 2800)

ChatGPT is being used in many different ways across modern businesses, from simple drafting tasks to more structured workflows. This course provides a clear, practical overview of the most common patterns of ChatGPT use in professional environments.

Rather than focusing on tools or techniques in isolation, the session organizes real-world use cases into a small number of recognizable categories, helping participants understand what ChatGPT can support today and how organizations typically expand its use over time.

Examples include drafting and review tasks, documentation support, basic workflow assistance, and early systemization using Custom GPTs. The course also introduces important ethical, privacy, and compliance considerations relevant to professional settings.

This session is designed to help participants orient themselves, understand the landscape of ChatGPT use in business, and place other AI-related learning in context. No prior experience is required, and no implementation is expected.

Course Learning Objectives

• 1.Identify common ways ChatGPT is used in business settings, from basic task support to more structured workflows.2.Recognize typical patterns of ChatGPT adoption, including how organizations often expand usage over time.3.Describe examples of business activities supported by ChatGPT, such as drafting, documentation, workflow assistance, and early systemization.4.Explain key ethical, privacy, and compliance considerations when using ChatGPT in professional environments.