How ChatGPT Is Used in Business (Video) (Course Id 2800)

• Who is this course for?
  This course is designed for anyone needing Continuing Professional Education (CPE), including CPAs and accountants with no prior experience in ChatGPT.
• What is this course about or what problem does this course solve?
  This course provides a practical overview of how ChatGPT is used in business, organizing real-world use cases into clear categories to help participants understand its current applications and adoption patterns.
• How can the knowledge from this course be used?
  The knowledge can be used to recognize and apply ChatGPT in tasks such as drafting, documentation, workflow assistance, and understanding how organizations expand AI usage over time.
• Why is this course important to a CPA or Accountant?
  This course is important because it helps CPAs and accountants understand how ChatGPT fits into professional environments, including ethical, privacy, and compliance considerations relevant to their work.
• When is this course relevant or timely?
  This course is relevant in today’s business environment where ChatGPT is increasingly being adopted across organizations for various operational and support functions.
• How is a course like this consumed or used?
  This course is completed as a QAS self-study video course, followed by a final exam that must be passed with a minimum score of 70% to earn CPE credit.

ChatGPT is being used in many different ways across modern businesses, from simple drafting tasks to more structured workflows. This course provides a clear, practical overview of the most common patterns of ChatGPT use in professional environments.

Rather than focusing on tools or techniques in isolation, the session organizes real-world use cases into a small number of recognizable categories, helping participants understand what ChatGPT can support today and how organizations typically expand its use over time.

Examples include drafting and review tasks, documentation support, basic workflow assistance, and early systemization using Custom GPTs. The course also introduces important ethical, privacy, and compliance considerations relevant to professional settings.

This session is designed to help participants orient themselves, understand the landscape of ChatGPT use in business, and place other AI-related learning in context. No prior experience is required, and no implementation is expected.

Video - NASBA QAS - NASBA Registry - 2800

Course Learning Objectives

1. Identify common ways ChatGPT is used in business settings, from basic task support to more structured workflows.
2. Recognize typical patterns of ChatGPT adoption, including how organizations often expand usage over time.
3. Describe examples of business activities supported by ChatGPT, such as drafting, documentation, workflow assistance, and early systemization.
4. Explain key ethical, privacy, and compliance considerations when using ChatGPT in professional environments.

Chapter 1 - How ChatGPT Is Used in Business

Chapter 1 Review Questions