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FAQ Page


Who regulates CPE at the national level? (new window)

Are you a CPE sponsor or will my state board accept your course hours? (page on this site)

How do I take a course? (page on this site)

How do I Pilot or Review a course? (page on this site)

How do I take an exam? (page on this site)

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Site Requirements -OR- course or exam will not load -OR- I keep getting logged off? (page on this site)

How can I pay with my credit card after correcting billing address mistakes? (below)

Can I have have an exam and a course open at the same time? (below)

 

 How can I pay with my credit card after correcting billing address mistakes?  

Go to your shopping cart and delete all items in the cart.  The payment gateway (Authorize.net) identifies a transaction during the attempt to pay by what is passed from the shopping cart.  If the payment attempt fails (For Example: incorrect zip code, card code, etc.) at an undisclosed point Authorize.net determines that the payment attempt may be fraudulent and disallows any attempts to use that card number for that transaction.  This is a security feature and requires a new transaction which is created by your shopping cart when you click the Pay Now button.  We apologize for any inconvenience but in weighing security concerns against fraud concerns we chose security in this situation.

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Can I have have an exam and a course open at the same time? (below)

Yes you can.  You start the course or exam by clicking the Take Course or Take Exam links on the My Courses page and then selecting the option to Start Online Course or Start Online Final Exam - In a NEW window.  The course or exam will be opened in a new browser window and the original window will return the the My Courses page where you may start the exam if the course is already open or start the course if the exam is already open in the same manner.

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Learning Search Engine Optimization (SEO)
2007 Federal Income Tax Update
Analysis And Uses Of Financial Statements
Fast Track Retirement Planning
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Free Cash Flow: A Powerful Decision-Making Metric
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