|Author :||Jae K. Shim, Ph.D., CPA|
|CPE Credits :||4.0|
|IRS Credits :||0|
|Passing Score :||70%|
|Primary Subject-Field Of Study:||
Business Management & Organization - Business Management & Organization for Course Id 670
This course covers pervasive topics concerning quality management systems, such as total quality management (TQM), benchmarking, and the ISO standards. A pervasive consideration is the pursuit of quality in all aspects of the organizationï¿½s activities. Benchmarking and TQM are aspects of the modern approach to quality. Quality management has been recognized by the International Organization for Standardization, which has issued quality assurance standards.
|Usage Rank :||0|
|Experience Level :||Overview|
|Additional Contents :||Complete, no additional material needed.|
|Additional Links :|
|Advance Preparation :||None.|
|Delivery Method :|
|Intended Participants :||Anyone needing Continuing Professional Education (CPE).|
|Revision Date :||21-Mar-2017|
|NASBA Course Declaration :||Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.|
|Approved Audience :||
NASBA QAS - NASBA Registry - 670
|Keywords :||Business Management & Organization, Quality, Management, Benchmarking, cpe, cpa, online course|
|Learning Objectives :||
Course Learning ObjectivesAfter studying this course, you will be able to:
2. Recognize major components of Total Quality Management (TQM).
3. Identify the different types of quality costs.
4. Recognize major quality standards and different techniques for measuring quality.
5. Recognize the benefits and characteristics of a benchmarking program to improve overall quality.
|Course Contents :||
Chapter 1 - Quality Management and Benchmarking
Course Learning Objectives
Total Quality Management
The Cost of Quality
Two Different Views Concerning Optimal Quality Costs
Quality Cost and Performance Reports
Activity Based Management and Optimal Quality
Quality Control and Kaizen (Continuous Improvement)
Review Questions Section 1
Review Questions Section 2
Statistical Control Analysis
The ISO Framework
Review Questions Section 3