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Effective Listening Styles for CPAs (Course Id 1916)

QAS / Registry
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Author : Colten Christensen, Author
Course Length : Pages: 32 ||| Review Questions: 6 ||| Final Exam Questions: 10
CPE Credits : 2.0
IRS Credits : 0
Price : $17.95
Passing Score : 70%
Course Type: NASBA QAS - Text - Technical - NASBA Registry
Primary Subject-Field Of Study:

Management Services - Management Services for Course Id 1916

Description :

Communication is a crucial skill for all CPAs. Practitioners must be able to actively communicate with both the people they work around, as well as their clients. A key component to communication is being able to effectively listen to others while leading and working as a team. Effective Listening Styles for CPAs is a training course that will define different listening styles and skills that can be used by practice owners and practitioners to improve practice communications with office staff members and their clients.

Usage Rank : 0
Release : 2021
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Advance Preparation : None.
Delivery Method : QAS Self Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 20-Apr-2023
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - Text - Technical - NASBA Registry - 1916

Keywords : Management Services, Effective, Listening, Styles, CPAs, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

At the end of this course, students will be able to:
  • List the four listening styles available to practitioners.
  • Identify the characteristics for conventional listening.
  • Recognize the characteristics for evaluative and reactive listening.
  • Recognize the characteristics and benefits for explorative listening.
  • Recognize the steps in the attentive listening cycle.
Course Contents :

Chapter 1 - Effective Listening Styles for CPAs

Course Learning Objectives



Practice Vision


Building Relationships

Emotional Intelligence

Project Manager Skills

Communication Skills

Project Management Process Groups

Executing Process Group

Manage Team

Benefits of an Effective Team

Communication Definition

Communication Methods

Effective Communications

Listening Definition

The Importance of Listening

Listening for Agreement

Effective Listening

Listening Behaviors

Rate Your Own Listening Style

Listening Exercise 1

Listening Exercise 2

Listening Exercise 3

Listening Exercise 4

Listening Styles

Conventional Listening

Impact of Conventional Listening

Associated Listening

Evaluative Listening

Impact of Evaluative and Reactive Listening

Explorative Listening

Impact of Explorative Listening

Attentive Listening

Attentive Listening Goal

Attentive Listening Cycle






Using Communication Styles Exercise

Organizational and planning skills Body Language

Body Signature


CPE Management Services Course: https://www.cpethink.com/practice-management-cpa-courses
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