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Author: |
Colten Christensen, Author |
Course Length: |
Pages: 32 ||| Review Questions: 6 ||| Final Exam Questions: 10 |
CPE Credits: |
2.0 |
IRS Credits: |
0 |
Price: |
$17.95 |
Passing Score: |
70% |
Course Type: |
Text |
Technical Designation: |
Technical |
Field Of Study: |
Management Services |
Approved Audience: |
NASBA QAS - NASBA Registry |
Key Takeaways: |
This course defines various listening styles and skills, including conventional, evaluative, reactive, and explorative styles, to help CPAs improve communication.
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Frequently Asked Questions: |
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Description: |
Communication is a crucial skill for all CPAs. Practitioners must be able to actively communicate with both the people they work around, as well as their clients. A key component to communication is being able to effectively listen to others while leading and working as a team. Effective Listening Styles for CPAs is a training course that will define different listening styles and skills that can be used by practice owners and practitioners to improve practice communications with office staff members and their clients. |
Usage Rank: |
19545 |
Release: |
2021 |
Version: |
1.0 |
Prerequisites: |
None. |
Experience Level: |
Overview |
Additional Contents: |
Complete, no additional material needed. |
Additional Links: |
External: Interpersonal Skills
Internal: Interpersonal Skills for CPAs (CPE Course Detail - emphasizes listening & communication skills)
Internal: Effective Communication Styles for CPAs (Course Detail - related communication skills course)
External: What's Your Listening Style? (Harvard Business Review article on listening styles in management & leadership)
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Advance Preparation: |
None. |
Delivery Method: |
QAS Self Study |
Intended Participants: |
Anyone needing Continuing Professional Education (CPE). |
Revision Date: |
10-Jun-2025 |
NASBA Course Declaration: |
Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam. |
Keywords: |
Effective Listening Styles for CPAs - CPE course |
Learning Objectives: |
Course Learning Objectives At the end of this course, students will be able to:
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Course Contents: |
Chapter 1 - Effective Listening Styles for CPAs Course Learning Objectives Introduction Leadership Practice Vision Influence Building Relationships Emotional Intelligence Project Manager Skills Communication Skills Project Management Process Groups Executing Process Group Manage Team Benefits of an Effective Team Communication Definition Communication Methods Effective Communications Listening Definition The Importance of Listening Listening for Agreement Effective Listening Listening Behaviors Rate Your Own Listening Style Listening Exercise 1 Listening Exercise 2 Listening Exercise 3 Listening Exercise 4 Listening Styles Conventional Listening Impact of Conventional Listening Associated Listening Evaluative Listening Impact of Evaluative and Reactive Listening Explorative Listening Impact of Explorative Listening Attentive Listening Attentive Listening Goal Attentive Listening Cycle Engaging Acknowledge Encourage Summarizing Asking Using Communication Styles Exercise Organizational and planning skills Body Language Body Signature Glossary |
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