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Course Details

Management Handbook (Course Id 669)

Updated / QAS / Registry   Add to Cart 
Author : Jae K. Shim, Ph.D., CPA
Status : Production
CPE Credits : 8.0
IRS Credits : 0
Price : $71.95
Passing Score : 70%
NASBA Technical: Yes
Primary Subject-Field Of Study:

Management Services - Management Services for Course Id 669

Description :

This course teaches you the art and science of managing and accomplishing organizational goals and improving the way organizations are managed. Management refers to the process of coordinating and integrating work activities so that they are completed efficiently and effectively with and through other people. Managers of today need to be equipped with all the tools and concepts necessary to perform managerial activities in order to be globally competitive. Topics include functions of managers, strategies, planning, decision making, organization, leadership, motivation, control, total quality management (TQM), the role of technology, international business, management information systems (MIS), and analysis of problems central to management.

Usage Rank : 0
Release : 2016
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Advance Preparation : None.
Delivery Method : Self-Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 23-Mar-2018
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - NASBA Registry - 669

Keywords : Management Advisory Services, Management, Handbook, cpe, cpa, online course
Learning Objectives :

Chapter 1
Management Introduction

After completing this section, you should be able to:
    1. Recognize different systems used by managements.
    2. Identify traits required by management in the 21st century vs. earlier periods.
    3. Differentiate among the five major managerial functions.
    4. Recognize difference between group vs. individual decision making process.

Chapter 2
Objectives and Planning

After completing this section, you should be able to:
    1. Identify the characteristics of effective objectives.
    2. Recognize management by objectives (MBO).
    3. Recognize characteristics of formal vs. informal planning.
    4. Differentiate among the types of analysis used for managerial decisions.
    5. Differentiate between strategic planning versus tactical planning and the different levels of the organization involved.
    6. Recognize the key steps in planning.

Chapter 3

After completing this section, you should be able to:
    1. Identify and differentiate horizontal and vertical organizations.
    2. Recognize approaches to departmentation and the benefits associated with departmentation.
    3. Differentiate between the use of power and authority to accomplish objectives.
    4. Recognize why managers are reluctant to delegate.
    5. Identify benefits of decentralized authority.
    6. Distinguish between line and staff authority.

Chapter 4
Organization Structures and Staffing

After completing this section, you should be able to:
    1. Differentiate between line and staff organization.
    2. Recognize the concept of a matrix organization.
    3. Identify factors common to all informal work groups.
    4. Identify some organization change and dynamics, and how the change and impact on employees can be influenced by management
    5. Recognize the components of a good job description and the responsibility of human resource.

Chapter 5
Motivation and Leadership

After completing this section, you should be able to:
    1. Recognize Maslows need hierarchy and Herzbergs two-factor theory, and things that a manager can do to affect motivation.
    2. Identify the elements of good direction.
    3. Recognize different management theories and leadership skills.

Chapter 6
Communication and Developing Employees

After completing this section, you should be able to:
    1. Differentiate among different types of communication.
    2. Recognize various methods of employee performance appraisal.

Chapter 7

After completing this section, you should be able to:
    1. Recognize the concepts associated with control.
    2. Identify different characteristics of quality control.
    3. Recognize different tools used for control.

Chapter 8
Other Management Topics

After completing this section, you should be able to:
    1. Identify methods for implementing a Total Quality Management (TQM) program.
    2. Recognize the importance of politics and cultures in international management.
    3. Differentiate between different methods used to help analyze management decisions.
Course Contents :

Chapter 1:    Management Introduction

Learning Objectives:

Approaches to Management

Managerial Functions

The Manager as a Decision Maker

Chapter 1 Review Questions

Chapter 2:    Objectives and Planning

Learning Objectives:

Setting Objectives

The Work of Planning

Premises, Strategies, and Policies

Putting Plans into Action

Chapter 2 Review Questions

Chapter 3:    Organization

Learning Objectives:

Organization Concepts



Chapter 3 Review Questions

Chapter 4:    Organization Structures and Staffing

Learning Objectives:

Organization Structures

Organization:  Informal Work Groups

Organization Dynamics

Staffing the Organization

Chapter 4 Review Questions

Chapter 5:   Motivation and Leadership

Learning Objectives:

Motivation and Modern Managers


Leadership in Management

Chapter 5 Review Questions

Chapter 6:    Communication and Developing Employees

Learning Objectives:


Appraising and Developing Employees

Chapter 6 Review Questions

Chapter 7:    Controls

Learning Objectives:


Key Areas for Control

Overall Controls

Chapter 7 Review Questions

Chapter 8:    Other Management Topics

Learning Objectives:

Total Quality Management (TQM) and Just-In-Time (JIT)

International Management

Management Information Systems and Decision Making Models

Chapter 8 Review Questions


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