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Course Details

Key Performance Indicators (KPIs) and KPI Dashboards (Course Id 2045)

QAS / Registry
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Author : Rob Stephens, Small Business Coach
Course Length : Pages: 24 ||| Word Count: 15,735 ||| Review Questions: 8 ||| Final Exam Questions: 13
CPE Credits : 2.5
IRS Credits : 0
Price : $22.45
Passing Score : 70%
Course Type: NASBA QAS - Text - Technical - NASBA Registry
Primary Subject-Field Of Study:

Management Services - Management Services for Course Id 2045

Description :

In a survey of businesses that used KPIs, 68% of respondents noticed a positive impact on their business development after implementing a KPI Framework. Further, 43% of respondents noted improvement, defined as being able to 'objectively evaluate the level of results achievement. *

A KPI dashboard cuts through the clutter of numbers so a company can monitor the most important measures of its success. Business leaders can quickly see if they need to make changes or celebrate successes. Each KPI helps assess whether the business is achieving its business strategy.

KPIs improve a company’s performance by increasing:

  • Focus
  • Clarity
  • Alignment
  • Speed of Feedback
  • Communication
  • Motivation
  • Performance

This course covers:

  • The benefits and roles of KPIs
  • How to pick a set of metrics
  • Setting targets
  • The components of a KPI dashboard
  • Pros and cons of using spreadsheets, data visualization software, or dashboard software
  • Sample dashboards and metric displays
  • The process of implementing KPIs
  • Tips for managing with KPIs
  • Pros and cons of using KPIs to set compensation

The instructor has developed KPIs and KPI dashboards for small entrepreneurs to a $2 billion company.

* From The State of Performance Improvement and Key Performance Indicator Practice Report by The KPI Institute

Usage Rank : 0
Release : 2022
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Advance Preparation : None.
Delivery Method : QAS Self Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 24-Apr-2023
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - Text - Technical - NASBA Registry - 2045

Keywords : Management Services, Key, Performance, Indicators, KPIs, KPI, Dashboards, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

Upon completion of this course, you will be able to:
  • Discover the benefits of KPIs and KPI dashboards
  • Explore software options for building KPI dashboards
  • Discover the characteristics of effective KPIs
  • Explore the steps in implementing KPIs
Course Contents :

Chapter 1 - Key Performance Indicators (KPIs) and KPI Dashboards

Section 1: The Basics and Benefits of KPIs

1.1 Welcome to the Course

1.2 The Basics and Benefits of KPIs

1.3 The Role of KPIs

Section 2. Building Metrics

2.1 Critical Success Factors

2.2 Types of Metrics

2.3 Measuring Metrics

2.4 Picking a Set of Metrics

2.5 Setting Targets

Review Questions #1

2.7 Periodic Targets

2.8 Should You Set Stretch Targets?

Section 3. KPI Dashboards

3.1 Purposes of a dashboard

3.2 Dashboard Components

3.3 Communicating with Symbols

3.4 KPI Dashboard Software and Samples

Section 4. Implementing KPIs

4.1 Picking Metrics

4.2 Set Targets

4.3 Who Should See Dashboards and Metrics?

4.4 Rolling Out the KPI Dashboard

4.5 Ongoing Monitoring and Management

4.6 KPIs and Compensation

Section 5. Key Takeaways

5.1 Key Takeaways

Review Questions #2


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