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Course Details

Effective Communication Styles for CPAs (Course Id 1895)

QAS / Registry
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Author : Colten Christensen, Author
Course Length : Pages: 26 ||| Review Questions: 6 ||| Final Exam Questions: 10
CPE Credits : 2.0
IRS Credits : 0
Price : $17.95
Passing Score : 70%
Course Type: NASBA QAS - Text - Technical - NASBA Registry
Primary Subject-Field Of Study:

Management Services - Management Services for Course Id 1895

Description :

Working with clients requires all practitioners to be able to communicate effectively. Effective Communication Styles for CPAs is a training course that will define the various communication styles that are available to CPAs. This course will define the communication process and describe the two parts to every message. This course describes four communication styles. Each communication style will be defined in the following areas: the intention of using it, typical mood when used, nonverbal cues associated with it and verbal cues associated with it. This course includes numerous exercises to apply this information. 

Usage Rank : 0
Release : 2021
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Advance Preparation : None.
Delivery Method : QAS Self Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 20-Apr-2023
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - Text - Technical - NASBA Registry - 1895

Keywords : Management Services, Effective, Communication, Styles, CPAs, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

At the end of this course, students will be able to:
  • Identify the four communication styles available to CPAs
  • Recognize the characteristics of the small talk and shop talk communication style
  • Recognize the characteristics of the control talk communication style
  • Recognize the characteristics of the aware talk communication style
  • Recognize the characteristics of the search talk communication style
Course Contents :

Chapter 1 - Effective Communication Styles for CPAs

Course Learning Objectives


Communication Definition

Communication Styles

Communication Style Exercise

Behavior and Attitude

Caring vs Non-Caring Attitude

Content and Style

Communication Style Guide

Small Talk or Shop Talk

Small Talk

Shop Talk

Control Talk

Fight Talk

Spite Talk

Search Talk

Aware Talk

Communication Exercise


CPE Management Services Course: https://www.cpethink.com/practice-management-cpa-courses
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