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Author: |
Colten Christensen, Author |
Course Length: |
Pages: 26 ||| Review Questions: 6 ||| Final Exam Questions: 10 |
CPE Credits: |
2.0 |
IRS Credits: |
0 |
Price: |
$17.95 |
Passing Score: |
70% |
Course Type: |
Text |
Technical Designation: |
Technical |
Field Of Study: |
Management Services |
Approved Audience: |
NASBA QAS - NASBA Registry |
Key Takeaways: |
This course defines four distinct communication styles available to CPAs, describing the intention, mood, and cues associated with each.
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Frequently Asked Questions: |
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Description: |
Working with clients requires all practitioners to be able to communicate effectively. Effective Communication Styles for CPAs is a training course that will define the various communication styles that are available to CPAs. This course will define the communication process and describe the two parts to every message. This course describes four communication styles. Each communication style will be defined in the following areas: the intention of using it, typical mood when used, nonverbal cues associated with it and verbal cues associated with it. This course includes numerous exercises to apply this information. |
Usage Rank: |
21667 |
Release: |
2021 |
Version: |
1.0 |
Prerequisites: |
None. |
Experience Level: |
Overview |
Additional Contents: |
Complete, no additional material needed. |
Additional Links: |
External: Interpersonal Skills
Internal: Management Services CPE (category listing including communication courses)
Internal: Interpersonal Skills for CPAs (related communication + soft skills course)
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Advance Preparation: |
None. |
Delivery Method: |
QAS Self Study |
Intended Participants: |
Anyone needing Continuing Professional Education (CPE). |
Revision Date: |
10-Jun-2025 |
NASBA Course Declaration: |
Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam. |
Keywords: |
Effective Communication Styles for CPAs - CPE course |
Learning Objectives: |
Course Learning Objectives At the end of this course, students will be able to:
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Course Contents: |
Chapter 1 - Effective Communication Styles for CPAs Course Learning Objectives Introduction Communication Definition Communication Styles Communication Style Exercise Behavior and Attitude Caring vs Non-Caring Attitude Content and Style Communication Style Guide Small Talk or Shop Talk Small Talk Shop Talk Control Talk Fight Talk Spite Talk Search Talk Aware Talk Communication Exercise Glossary |
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