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Course Details

Coaching and Mentoring (Course Id 939)

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Author : Steven Bragg, CPA
Status : Production
CPE Credits : 3.0
IRS Credits : 0
Price : $29.95
Passing Score : 70%
Primary Subject-Field Of Study:

Management Advisory Services - Management for Course Id 939

Description :

The Coaching and Mentoring course discusses how to engage in the coaching and mentoring of employees, so that the results of these engagements are maximized. Topics covered include coaching models, the types of questions to use, how to issue feedback, session preparation, the different types of mentoring arrangements, and more.

Usage Rank : 0
Release : 2016
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed
Additional Links :
Advance Preparation : None.
Delivery Method : Self-Study
Intended Participants : Anyone needing Continuing Professional Education (CPE)
Revision Date : 01-Mar-2016
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - NASBA Registry - 939

Keywords : Management Advisory Services, Coaching, Mentoring, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

    Identify the improvement areas targeted by coaching.
    Note the difference between teaching and coaching.
    Recognize those situations in which coaching may not be accepted within an organization.
    Recall the contents of a coaching session.
    Note the differences between open and closed questions.
    Identify the methods used to deal with silent employees.
    Recognize the characteristics of successful executive coaches.
    Recall the different types of mistakes that a coach can make during a coaching session.
    Identify the tools that an efficient and effective coach may use.
    Note the ground rules for a mentoring relationship.
    Recognize the contents of a mentoring work plan.
    Recall the circumstances under which a mentoring arrangement should be terminated.
    Note the indicators of a good potential mentee.
    Identify the behaviors of poor mentees.

Chapter 1
Coaching

Identify the improvement areas targeted by coaching.
Note the difference between teaching and coaching.
Recognize those situations in which coaching may not be accepted within an organization.
Recall the contents of a coaching session.
Note the differences between open and closed questions.
Identify the methods used to deal with silent employees.
Recognize the characteristics of successful executive coaches.
Recall the different types of mistakes that a coach can make during a coaching session.
Identify the tools that an efficient and effective coach may use.

Chapter 2
Mentoring

Note the ground rules for a mentoring relationship.
Recognize the contents of a mentoring work plan.
Recall the circumstances under which a mentoring arrangement should be terminated.
Note the indicators of a good potential mentee.
Identify the behaviors of poor mentees.
Course Contents :

Chapter 1 - Coaching

The Reason for Coaching

Forward-Looking Coaching

The Coaching Difference

The Difference between Teaching and Coaching

Investigating the Need for Coaching

Goal Setting for Coaching Sessions

Coaching Sessions

Coaching Models

Coaching Inquiries

Probing Questions

Coaching Observations

The Transition to Action Steps

Breaking Out of the Box

When Responses are Questionable

Role Playing

Dealing with Silence

Open Door Policy

Coaching Feedback

Coaching Session Preparation

Coaching Session Prep Form

On-the-Spot Coaching

Executive Coaching

The Ideal Coach

The Poor Coach

The Outside Coach

Coaching Mistakes

Signs of Coaching Problems

Lack of Time to Coach

The Efficient and Effective Coach

The Role of Coaching in Employee Rankings

Chapter 2 - Mentoring

Mentoring

Goals

Ground Rules

The Mentoring Agreement

The Mentoring Work Plan

Meeting Pointers

Feedback

Boundaries

Closure

Role of the Mentee

The Apprenticeship Model

Role of the Mentor

Role of Human Resources

Mentor Benefits

Mentee Selection

The Poor Mentee

The Ideal Mentor

The Poor Mentor

The Boss as Mentor

The Mentoring Program

Informal Mentoring

Mentoring Enhancements

Potential Mentoring Failures

Cultural Context

Power Context

Virtual Mentoring

The Mentoring Network

Reverse Mentoring

Peer Mentoring

Glossary

Management Advisory Services Course 939 Home: https://www.cpethink.com/practice-management-cpa-courses
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