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Course Details

Effective Collections (Course Id 1310)

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Author : Steven Bragg, CPA
Status : Production
CPE Credits : 2.0
IRS Credits : 0
Price : $17.95
Passing Score : 70%
NASBA Technical: Yes
Primary Subject-Field Of Study:

Accounting - Accounting for Course Id 1310

Description :

The Effective Collections course gives the accountant a complete set of tools for how to collect overdue invoices from customers. The techniques covered range from more passive activities designed to retain relations with customers, through more aggressive alternatives that include the use of collection agencies, small claims court, and involuntary bankruptcy.

Usage Rank : 0
Release : 2017
Version : 1.0
Prerequisites : None.
Experience Level : Overview
Additional Contents : Complete, no additional material needed.
Additional Links :
Advance Preparation : None.
Delivery Method : Self-Study
Intended Participants : Anyone needing Continuing Professional Education (CPE).
Revision Date : 18-Jan-2018
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - NASBA Registry - 1310

Keywords : Accounting, Effective, Collections, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

  • Recognize the different types of collection tactics.
  • Note the situations in which A-B testing can be applied to collections.
  • Describe how a postdated check should be handled.
  • Cite the types of fee arrangements used with collection agencies.
  • Note the alternative areas of expertise that some collection agencies have developed.
  • Describe the criteria that can be used to select a collection agency.
  • Cite the legal techniques that can be used to gain a more rapid resolution of a lawsuit.
  • Note the circumstances under which litigation should or should not be pursued.
  • Recognize the situations in which a litigation solution is indicated.

Chapter 1
Collection Tactics

  • Recognize the different types of collection tactics.
  • Note the situations in which A-B testing can be applied to collections.
  • Describe how a postdated check should be handled.

    Chapter 2
    The Collection Agency

  • Cite the types of fee arrangements used with collection agencies.
  • Note the alternative areas of expertise that some collection agencies have developed.
  • Describe the criteria that can be used to select a collection agency.

    Chapter 3
    Litigation and Bankruptcy Tactics

  • Cite the legal techniques that can be used to gain a more rapid resolution of a lawsuit.
  • Note the circumstances under which litigation should or should not be pursued.
  • Recognize the situations in which a litigation solution is indicated.
  • Course Contents :

    Chapter 1 - Collection Tactics

    Overview of Collection Tactics

    Collection Tactics

    Courtesy Calls

    Grace Period Reduction

    Dunning Letters

    Check Payment by Fax or E-mail

    NSF Check Resubmission

    Pay Undisputed Line Items

    Confirm Payment Date

    In-Person Check Pickup

    Take Back Merchandise

    Hold Orders

    ACH Debits

    Split Payments

    Postdated Checks

    Interest and Penalties

    Promissory Note

    Salesperson Assistance

    COD Roll

    Barter

    Arbitration

    Attorney Letters

    Final Demand Letter

    Issue Small Claims Court Complaint

    The Collection Reputation

    Credit Repayments

    The Collection Call

    Preparation

    Scheduling

    Phone Skills

    Escalation

    Documentation

    In-Person Visits

    Review Questions

    Chapter 2 - The Collection Agency

    The Collection Agency

    When to Use a Collection Agency

    When to Refer an Account to a Collection Agency

    Management of a Collection Agency

    Selection Criteria

    Pricing

    Contract Terms

    Speed of Referral

    Paperwork Support

    Effectiveness Issues

    Fraudulent Customers

    Liability Issues

    Feedback Issues

    Bonding

    Payment Tracking

    The In-House Collection Agency

    Review Questions

    Chapter 3 - Litigation and Bankruptcy Tactics

    The Litigation Process

    Litigation Advance Preparation

    Litigation Prescreening

    Litigation Timing

    Collection Trigger Points

    Attorney Selection

    Small Claims Court

    Money Judgment Collection Tactics

    Bankruptcy Activities

    Asset Reclamation

    Sell a Creditor Claim

    Chapter 11 Bankruptcy

    The Involuntary Bankruptcy Petition

    Review Questions

    Glossary

    Accounting Course 1310 Home: https://www.cpethink.com/accounting-cpa-courses
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