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Course Details

Developing and Managing Teams (Course Id 873)

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Author : Steven Bragg, CPA
Status : Production
CPE Credits : 4.0
IRS Credits : 0
Price : $39.95
Passing Score : 70%
Primary Subject-Field Of Study:

Business Management & Organization - Management for Course Id 873

Description :

The Developing and Managing Teams course describes when to use teams, why it is critical to staff a team with a mix of personality types, and how to develop a high-performing team. The course also notes the importance of emotional intelligence, conflict resolution, and consensus building. It addresses many additional team topics, including how to manage a team, self-directed teams, and the decision-making process within a team.

Usage Rank : 0
Release : 2015
Version : 1.0
Prerequisites : None
Experience Level : Overview
Additional Contents : Complete, no additional material needed
Additional Links :
Advance Preparation : None
Delivery Method : Self-Study
Intended Participants : Anyone needing Continuing Professional Education (CPE)
Revision Date : 05-Nov-2015
NASBA Course Declaration : Participants must complete the final examination within one year of purchase and with a minimum passing grade of 70% or better to receive CPE credit unless otherwise noted on the Course History page (i.e. California Ethics must score 90% or better). After logging in click on the Course History links on your My Courses page for the Begin date and Expire date for the Final Exam.
Approved Audience :

NASBA QAS - NASBA Registry - 873

Keywords : Business Management & Organization, Developing, Managing, Teams, cpe, cpa, online course
Learning Objectives :

Course Learning Objectives

    • Recognize the essential components of a team, the types of teams that can be formed, and their purposes.
    • Identify the types of team players and the characteristics of each one.
    • Note the issues experienced by ineffective teams.
    • Recognize the characteristics shared by the best team members.
    • Note the impact of team size on a team.
    • Understand the value and concerns associated with each type of communication method.
    • Note the characteristics of an effective team.
    • Recognize the different types of listening that a team member can employ.
    • Identify the steps that can be taken to create a culture that favors teams.
    • Note the types of decision-making systems that a team can use, when they work best, and when they can go wrong.
    • Identify the approaches that can be used to improve the quality of team decisions.
    • Recognize situations in which a team may be dispersed.
    • Note how to create an emotional connection between the members of a dispersed team.

Chapter 1
Introduction to Teams

• Recognize the essential components of a team, the types of teams that can be formed, and their purposes.
• Identify the types of team players and the characteristics of each one.

Chapter 2
Team Development

• Note the issues experienced by ineffective teams.
• Recognize the characteristics shared by the best team members.
• Note the impact of team size on a team.
• Understand the value and concerns associated with each type of communication method.
• Note the characteristics of an effective team.

Chapter 3
Team Management

• Recognize the different types of listening that a team member can employ.
• Identify the steps that can be taken to create a culture that favors teams.

Chapter 4
Team Decision Making

• Note the types of decision-making systems that a team can use, when they work best, and when they can go wrong.
• Identify the approaches that can be used to improve the quality of team decisions.

Chapter 5
Dispersed Teams

• Recognize situations in which a team may be dispersed.
• Note how to create an emotional connection between the members of a dispersed team.
Course Contents :

Chapter 1 - Introduction to Teams

What is a Team?

What is a Work Group?

When to Use a Team

When Not to Use a Team

Types of Teams

Recommendation Teams

Ongoing Activity Teams

Design Teams

Management Teams

Customer Account Teams

Types of Team Players

The Optimum Number of Teams

Chapter 2 - Team Development

The Purpose of a Team

Issues Impacting Ineffective Teams

Identification of Team Members

Team Sizing

The Statement of Work

Team Structure

Team Direction

Work Assignments

The Work Load

Team Transitions

Communication Systems

Collaboration Issues

Team Emotional Intelligence

Team Engagement

Team Training

Multi-Team Members

Backup Planning

Conflict Resolution

Dealing with Counterproductive Behavior

Internal Conflict Resolution

Socialization Levels

Innovation Issues

Basic Compensation

Incentive Compensation

Team Rewards

The High-Performance Team

Team Duration

Team Termination

Keys to Team Success

Characteristics of an Effective Team

Chapter 3 - Team Management

Management Style

Management Behavior

Listening Skills

Coaching Skills

Leadership Sharing

The Management Group – Team Interface

Management’s Treatment of Teams

Periodic Status Meetings

Milestone Analyses

Team Measurements

Team Urgency

Team Budgeting

External Reports

Self-Directed Teams

Chapter 4 - Team Decision Making

The Decision Making Process

Consensus Building

Incorrect Consensus Outcomes

Causes of Faulty Decisions

Group Pressure

Conformity

Decision Cascades

Polarization

Confidence

Improvements to the Decision Making Process

Deviant Thinking

Chapter 5 - Dispersed Teams

Managing the Dispersed Team

Emotional Connection

Forms of Communication

Team Size

Rules

Web Page

Summary

The Team Leader

Multicultural Issues

Time Zone Issues

Glossary

Business Management and Organization Course 873 Home: https://www.cpethink.com/practice-management-cpa-courses
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